Last updated: October 2026
BookIfy AI is owned and operated by Michael Chewaka, a Sole Proprietorship registered in the United States. This policy explains how trials, cancellations and refunds work.
Paid plans start with a 30-day free trial. A card is required to start, but you are not charged during the trial. If you cancel before the trial ends, you will not be charged at all.
You can cancel at any time from the billing portal in your dashboard. After you cancel, you will not be billed again. Your service stays active until the end of the period you have already paid for.
If you were charged and did not mean to be, for example you forgot to cancel before your trial ended, contact us within 14 days of the charge and we will refund that charge in full.
Refunds are not provided for charges older than 14 days, or for periods of service already used beyond that window. If you believe a charge was made in error, contact us anyway and we will look into it.
Booking capacity upgrades are billed monthly and can be changed or cancelled at any time. The same 14-day refund window applies to a charge made in error.
Payments are processed by our payment partners. In some cases a payment partner acts as the seller of record; where that applies, their own refund terms apply in addition to this policy.
Submit a request through our support page with the email you signed up with. We aim to respond within 2 business days.